Frequently asked questions about enrollment procedure.


Preparation of the USB Token / Smartcard
  • Please download and install the USB Token Driver/Middleware
  • Visit Link.
  • Unzip the file, install the driver (admin rights required) and reboot your computer.
  • After the reboot plug in your token, let the installation complete.

Note: Operating Systems SafeNet Authentication Client 10.1 Windows supports the following operating systems:

  • Windows Server 2008 R2 SP1 (32-bit, 64-bit)
  • Windows Server 2008 SP2 (32-bit, 64-bit)
  • Windows Server 2012 and 2012 R2 (64-bit)
  • Windows Vista SP2 (32-bit, 64-bit)
  • Windows 7 SP1 (32-bit, 64-bit)
  • Windows 8 (32-bit, 64-bit)
  • Windows 8.1 (32-bit, 64-bit)
  • Windows 10 (32-bit, 64-bit)



Preparation of Internet Explorer

Add adacom.com on trusted sites, to do that go to Tools>Internet Options>Security>Trusted Sites>Sites,
type https://*.adacom.com and click Add


Example:




Requesting Digital Certificate
  • While the token is still plugged in, open Internet Explorer and visit https://pki.adacom.com/LegalSignature
  • Click Enroll, fill in all your details and click Submit.
  • Select your Cryptographic Service Provider from the list. eToken is for Safenet and eToken Pro tokens.
  • You may be asked for the Token PIN/Password, insert it when prompted to.
  • If the browser prompts for an Active X element to run select allow.



Receiving a Digital Certificate
  • When the request is approved you will receive an e-mail containing a 9-digit code to pick up your ID
    (This should NOT be confused with your Token PIN/PASSWORD)

  • While the token is still plugged in, use the SAME browser, PC and account for the pickup and visit again
    https://pki.adacom.com/LegalSignature.

  • Click Pick Up ID, input the 9-digit code you received and click Submit
  • You may be asked for the Token PIN/Password, insert it when prompted to.